Sparks from a power point
A single small spark when plugging in a heavy appliance can happen. Repeated sparking, a bang, a scorch mark or a smell means stop using it and switch the circuit off.
What to do right now
- Stop using the power point and unplug what is in it, if it is safe to reach.
- Switch off the circuit at the switchboard.
- Do not plug anything else into it.
- Take a photo of the damage and text it to us.
It is an emergency if
Flames, ongoing sparking or melted plastic. Call 000 and leave the area.
For fire, smoke, shock injuries or fallen lines, call 000 first.
Common causes
Worn contacts
The metal inside has loosened and arcs. Common behind heavily used appliances.
A damaged plug
Bent pins or a cracked plug body can arc inside the power point.
Water or dust
Moisture or dust bridging contacts, particularly outdoors and in garages.
What we do about it
We replace the damaged power point and check the connections and the circuit behind it, because arcing damages more than the faceplate.
Common questions
Is a spark when unplugging normal?
A tiny spark when you unplug a heavy appliance can be. A visible, repeated spark or a bang is not.
Can I tape it up?
No. Leave it switched off at the board until it is repaired.